My company only works on a seasonal basis, do I have to pay for the service during the months my employees are not working?
With Time Clock Boss, you never pay for the months that you do not require the service. Let’s say you operate a lawn mowing service seasonally, you will only be charged for the time period in which your employees worked. As soon as the season is over, your account can be placed on hold. When the next season rolls around, you will reactivate your account and all your information is saved in the system and you will be ready use the service right where you left off.
If I choose to use all of the available features, is that a different price?
Our price is consistent whether you utilize some of our features or all of the features. The standard price includes expenses, human resource documents, time on projects, and hours worked.
What types of reports are offered by Time Clock Boss?
Our system allows users to create reports applicable to their needs and export them in the format desired. It’s easy to create a report that displays only the information you need when you filter by employee, time period, projects, etc. Print your report at any time or export the fileto the system you utilize.
I am ready to pay for my subscription now. Is it necessary to sign up for the demo version?
To begin the process, each account will need to start as a demo account. After you have paid for the service, there is no need to re-enter information. Everything from your demo account will be carried over to your upgraded version.
I use Salesforce.com, is your system compatible with it?
Yes. To do this, simply install the program via AppExchange. Then you will be able to use Time Clock Boss via a tab in your Salesforce account.
Do I have control over where employees clock in?
Yes. You can set up your account to only allow clock punches from designated IP addresses so that employees do not punch in from unauthorized locations. For every clock punch, the computer’s IP address is recorded in the system in case you ever want to view where employees are clocking in and out.
Will the payroll software I use integrate with Time Clock Boss?
Practically all payroll systems will work with Time Clock Boss. In your account under types of export files, you should find your preferred payroll service. If it is not there or you need assistance, please contact us and we will be happy to help.
Do I have to agree to a contract for a certain length of time?
No, there are no contracts. You have the ability to cancel your subscription any time. For those clients that paid for an annual service agreement as opposed to our monthly service, you have the ability to suspend your account temporarily and reactivate it when desired.
Does Time Clock Boss have the ability to track different pay rates depending on the specific job worked?
Yes. The pay rate assigned to an employee is not set in stone. Make changes as needed whether it’s a raise or a specific job worked for one shift, one week, or as long as needed.
How much confidential data needs to be entered into the system?
We minimize the amount of information that needs to be entered regarding your company and your employees. You are not required to enter any additional information apart from the basic setup questions answered during enrollment. Credit card data is never stored in the system, rather immediately sent to our payment processor via the secure interface when payment is made. Employees only have to enter their job title and name, the other information fields are only optional.
How can I remove or add features to my account?
It’s easy to customize your account by adding or removing features any time. Simply go to Setup and make modifications to the options selected on your account.
I have a significant number of employees. Is your system capable of handling many employees or projects?
Absolutely. Our system was created to handle businesses on any scale. Feel free to contact us if you need assistance getting started.